A sales assistant is the face of the company. As a sales assistant, you are in direct contact with the customers, and the way you interact with them and the impact you have on them, good or bad, can determine if a particular customer will return to the store again or not.
A good sales assistant is responsible for assisting the customer and ensuring that the customer enjoys the experience and wants to return. To effectively do that, you need to have outstanding communication skills. You will answer the customer's question, provide information about products, advise the customers, help them find what they need, etc.
But, a sales assistant position encompasses more than just the customer service aspect. Some of your other responsibilities might include processing payments, stocking shelves, taking care of customer's complaints and refunds, making sure the store is tidy and clean, and reporting to the manager.
So, if you are about to apply for a sales assistant role, you need a resume that shows you got all that they are looking for, including:
The ability to provide excellent customer service
Outstanding communication skills and strong interpersonal skills
The ability to multitask and organize
Basic computer skills
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We’ve created this step-by-step guide to help you create such a resume.
In the next 10-15 minutes, you’ll learn how to:
► write a perfect professional profile summary for the position of sales assistant
► quantify your responsibilities and achievements
► format your resume
► overall, create a sales assistant resume that stands out from the crowd and gets you hired
You'll also get:
► a template and sample for a personal profile summary
► a list of 20+ action verbs tailored to a sales assistant’s responsibility
► five examples of metrics to quantify your achievements
► 50+ actionable tips coming from experienced recruiters and resume writers
► a free sample reference list
► a free sample sales assistant resume
Buckle up and let's get into it!
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STARTING POINT: Job Description
Everything you need to cover in your resume is written in the job description (or a job ad, a job posting).
So, before you start crafting the best sales assistant resume, you need to make sure that you understand all the responsibilities and requirements specified there. To find the most important information, look for sections called 'Person specification', 'Essential and desirable skills' or 'What are we looking for?'.
The job description will likely sound like this:
We are looking for a detail-oriented and friendly Sales Assistant to work in our store. The Sales Assistant is responsible for providing an excellent sales service, maintaining a fully stocked store, and keeping the store in perfect condition, clean, and visually appealing.
To be successful as a Sales Assistant, you must have excellent communication and interpersonal skills. A good Sales Assistant is eager to provide excellent customer service and make sure that every customer enjoys our store's buying experience and wants to return.
Sales Assistant Responsibilities:
Ensuring customer satisfaction by providing outstanding customer service
Answering customers’ questions and providing information
Advising customers and guiding them to find the product that best fits their needs
Taking care of refunds and complaints
Receiving new shipments
Making sure the store is fully stocked with merchandise