Receptionist: Resume Writing Guide & Sample Resume

Updated: Jul 2

Every office needs an efficient, diplomatic and capable professional to handle all of their outward-facing activities.

That’s where a front office receptionist steps in.

As a front office receptionist, you are a face of the company and a gatekeeper. The visitors and customers base their first impression about the company or a facility on you. At the same time, as a gatekeeper, you’re taking care of sensitive cases and delicate queries coming from customers.

To be successful in the role, you need to be an expert in making the best possible impression right from the start.

Also, you need to be able to multitask and juggle with all emails, queries and customers coming to you at the same time. You need to have amazing organisation skills to coordinate activities on multiple fronts. On top of that, you need to be skilled in diplomatic communication. If you are looking for a job at this position, your resume needs to communicate your organisation and communication skills right from the start.

Also, speaking of making first impressions, in the very first second of reading your resume, you need to leave employers thinking ‘Yes! This is the person we want to represent our company!’.

So, if you are about to apply for a receptionist job, you need a resume that reflects all the skills the company will be looking for, including:

  • Amazing written and verbal communication

  • Top-notch customer service

  • Excellent organisational skills

Every word you plug into your resume needs to display your eloquence and your ability to communicate effectively.

Also, you need to organise and structure your content in a compelling and easy-to-follow way. Having a crammed, labyrinth-like resume will make employers doubt your ability to structure information, and will consequently make them question your organisational skills.

And of course, there is no room for mistakes. This job requires attention to detail, so your resume must be 100% typo-free. Otherwise, it will immediately end up in the ‘no’ pile.

Simply put, your resume needs to be nothing less than perfect.

But don't get discouraged.

We have your back! We’ve created this step-by-step guide to help you create such a resume.

In the next 10 minutes, you’ll learn how to:

► write a perfect professional profile summary for a receptionist job

► quantify your responsibilities and achievements

► format your resume

► overall, create a receptionist resume that stands out from the crowd and gets you hired

You'll also get:

► a template and sample for a receptionist personal profile summary

► a list of 20+ action verbs tailored to receptionist’s responsibilities

► five examples of metrics to quantify your achievements

► 50+ actionable tips coming from experienced recruiters and resume writers

► a full and FREE sample receptionist resume

Let's get into it!

Want to skip the reading and jump to action? Download your new resume now. Choose one of 40+ professional resume designs and have your next job application ready in 15 minutes!


>> Accelerate your job search with a pre-made resume template. <<

STARTING POINT: Job Description

It all starts with the job description (i.e. job ad, job posting).

Before you start crafting your resume, take a look at this sample job ad. We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organisation. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.